Gecko Garage Doors (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”). This Policy describes how we collect, use, disclose, and safeguard your information when you visit https://geckogarage.com/ (the “Website”) or otherwise interact with us online.

By using the Website, you consent to the collection and use of information in accordance with this Policy.

1) Information We Collect

We may collect information about you in a variety of ways, including:

A) Personal Information You Provide

You may voluntarily provide personal information when you:

  • Fill out a contact form
  • Request an estimate or appointment
  • Call or text us
  • Subscribe to updates or promotions
  • Communicate with us by email or other channels

This information may include:

  • Name
  • Phone number
  • Email address
  • Service address / property address
  • City/state/zip code
  • Photos or details you provide about your garage door issue
  • Any other information you submit through forms or communications

B) Automatically Collected Information (Website Usage Data)

When you access the Website, we may automatically collect:

  • IP address
  • Browser type and settings
  • Device identifiers
  • Pages viewed and time spent
  • Referring/exit pages
  • Date/time stamps
  • Clickstream data
  • General location (approximate, derived from IP)

C) Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Improve Website performance and user experience
  • Track Website traffic and analytics
  • Measure ad performance and conversions
  • Remember user preferences

You may disable cookies through your browser settings; however, some Website features may not function properly.

2) How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide customer support
  • Schedule appointments and provide estimates
  • Provide services and communicate service updates
  • Confirm bookings and send reminders
  • Improve our Website, services, and customer experience
  • Monitor and prevent fraud, abuse, or security threats
  • Comply with legal obligations
  • Maintain internal records for business operations
  • Send marketing communications (where permitted by law)

3) Phone Calls, SMS/Text Messaging, and Communications

If you provide your phone number through the Website or by contacting us, you consent to receiving communications from us, including:

  • Calls and voicemails
  • SMS/text messages
  • Appointment reminders
  • Service updates
  • Follow-up messages

Message and data rates may apply depending on your carrier.

You may opt out of marketing text messages at any time by replying STOP. You may also contact us to request removal from our communications list.

4) Sharing and Disclosure of Information

We do not sell your personal information for money. However, we may share information in the following circumstances:

A) Service Providers and Vendors

We may share information with third-party vendors who help us operate our business, such as:

  • Website hosting providers
  • Analytics providers (e.g., Google Analytics)
  • Advertising partners (e.g., Google Ads / Meta Ads)
  • CRM, scheduling, and communications tools
  • Payment processors (if applicable)

These vendors may only use your information to perform services on our behalf and are expected to protect it.

B) Legal Compliance and Protection

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

  • Comply with legal obligations, subpoenas, or court orders
  • Protect our rights, property, and safety
  • Prevent fraud or security threats
  • Enforce our Terms & Conditions

C) Business Transfers

If we undergo a business transition (merger, acquisition, sale of assets), your information may be transferred as part of that transaction.

5) Advertising, Analytics, and Tracking (Important)

We may use analytics and advertising tools to understand how users interact with our Website and to measure marketing performance.

These may include:

  • Google Analytics
  • Google Ads conversion tracking
  • Meta (Facebook/Instagram) Pixel
  • Call tracking or lead attribution tools

These tools may collect data through cookies and similar technologies. Some third parties may use this data to provide interest-based advertising.

You can manage ad personalization settings through platforms like Google and Meta and/or your browser settings.

6) Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide services and support
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

We may retain certain information for longer periods if required by law or legitimate business needs.

7) Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no online system is 100% secure. By using the Website, you acknowledge that you provide information at your own risk.

8) Your Privacy Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to the personal data we hold about you
  • Requesting corrections to inaccurate information
  • Requesting deletion of your personal information (where applicable)
  • Opting out of marketing communications

To make a request, contact us using the information listed in the “Contact Us” section.

9) Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

10) External Links

The Website may contain links to third-party websites (such as Google, Yelp, Facebook, Nextdoor, etc.). We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

11) Do Not Track Signals

Some browsers transmit “Do Not Track” signals. Because there is no uniform standard, we do not currently respond to such signals.

12) Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes means you accept the updated Policy.

13) Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contac